Privacy Policy

Last updated: July 10, 2025

Introduction

At Agape In Practice, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you subscribe to our services or interact with our website. It is designed to comply with United States privacy laws (such as the California Consumer Privacy Act, "CCPA") and European Union privacy laws (such as the General Data Protection Regulation, "GDPR").

This Privacy Policy applies to information collected through our website: https://agapeinpractice.org and through our use of third-party platforms and services.

1. Information We Collect

When you use our services or interact with our website, we may collect personal and technical information, including but not limited to:

• Name
• Email address
• Phone number
• Payment information (e.g., credit/debit card details processed via Stripe)
• Account and profile information (if you register or log in)
• Any other information you voluntarily provide

We also automatically collect technical data such as:

• IP address
• Browser type and version
• Device information (e.g., operating system, device type)
• Website usage and browsing activity (via cookies or similar technologies)

Information from integrated platforms, including:

• Pipeline Pro / GoHighLevel (GHL): Contact details, communication logs, appointment history, and activity within our sales/marketing funnels.
• WordPress: User registration data, comments, and interactions with site content.
• Stripe: Payment transaction data, billing details, and subscription status.

2. How We Use Your Information

We use your information to:

• Provide, manage, and improve your subscriptions and access to services
• Process payments and manage billing through Stripe
• Manage communications, appointments, and marketing campaigns via Pipeline Pro / GHL
• Operate and maintain our website (WordPress) and enhance user experience
• Send updates, newsletters, or marketing communications (with your consent, where required)
• Respond to inquiries or customer service requests
• Comply with legal obligations under US and international law

We may use your phone number to send SMS/text messages for transactional updates, appointment reminders, or promotional purposes, with your consent.

3. SMS Messaging and Consent

By providing your mobile number and opting in, you consent to receive recurring SMS/text messages from Agape In Practice, including updates, promotions, and service-related communications managed through Pipeline Pro / GHL.

• Message and data rates may apply
• You may opt out at any time by replying “STOP”
• For assistance, reply “HELP” or contact us at: [email protected]

We do not share your phone number with third parties for their marketing purposes.

4. Legal Basis for Processing

We process your personal data only when we have a lawful basis, such as:

• Your explicit consent (which you can withdraw at any time)
• Fulfillment of a contract or agreement with you
• Compliance with legal obligations

For California residents, we process your information in accordance with the CCPA and other applicable state privacy laws.

5. Data Sharing and Security

We do not sell or rent your personal data. We may share your data with trusted third-party service providers who help us operate our website or deliver services, including:

• Pipeline Pro / GoHighLevel (GHL): For CRM, marketing automation, and communications
• WordPress: For website management and user engagement
• Stripe: For secure payment processing

All providers are required to maintain strict confidentiality and data security. We implement appropriate technical and organizational safeguards to protect your personal data, in line with US and international standards.

6. Your Rights

For US Residents (including California):

• Know what personal information is collected, used, shared, or sold
• Request access to your personal information
• Request deletion of your personal information
• Opt out of the sale or sharing of your personal information (we do not sell your data)
• Be free from discrimination for exercising your privacy rights

For EU/EEA Residents:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict our processing of your data
• Withdraw your consent at any time
• Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at: [email protected]

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy or as required by law. When no longer needed, we securely delete or anonymize your data from all systems, including Pipeline Pro / GHL, WordPress, and Stripe.

8. International Transfers

If your data is transferred outside your country or region (including transfers from the EU/EEA to the United States), we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent legal mechanisms.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational needs. When we do, we will update the “Last updated” date above and notify users where required.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Email: [email protected]
Website: https://agapeinpractice.org